Samsung Smart Tv Auto Tuning Not Finding Channels

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  • Dec 28, 2013  New LG TV doesn't find any channels. Do I need a new receiver? I received a new LG HD TV for Christmas and it wants me to either use an HDMI cable or a coaxial cable. My receiver does not have a coaxial out that I can find and when I use the HDMI cable the TV cannot find any channels. When a connect the DVD player via the r/g/y component cables.
  • How do I Auto Tune / Manual Setting and Edit channels For my LG Smart TV? Learn how to use, update, maintain and troubleshoot your LG devices and appliances. JavaScript appears.
  • May 17, 2018  If the procedures above to not resolve your problem, try the following. Connect the RF connection to another TV and see if it works. If you do not get all of your channels, the problem lies with the antenna or cable. Connect the TV to a different cable connection, and then repeat the Auto Program procedure. If you get all of your channels, the problem lies with the cable.
  • Auto scan not finding channels samsung. Auto scan not finding channels samsung.
  • Hi, I have the Samsung Smart TV - UE40MU6470. I have been trying to get freeview / channels but the tv does not pick anything up except for 4 trailer channels. I brought this aerial as recommend by the sales advisor in PC World (see pic). I have tried every type of tuning on the list and have g.
TV- No Channels Found

NO CHANNELS FOUND

The process for obtaining channels is fairly simple. This is normally accomplished by completing a channel scan.

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An important thing to note is that the channel structure of an LG Television is broken down into 4 parts in this order (DTV, TV, CADTV, CATV). The channels will only be displayed together within the tuner the TV is currently on. For example:

The TV will cycle through all CADTV stations before it begins to cycle through CATV stations. This means the TV could cycle through channels 2-79 on the CADTV tuner, then jump back to channel 2 to begin cycling through the CATV tuner. It is important to know which tuner the TV is currently using to display the channel. This can be determined by pressing the ‘Info” or ‘Enter’ button on the LG remote.

Check the connection type

In order for your TV to find any stations, you must first be using the TV’s tuner and not a cable box. If a cable box is in use you will need to contact your cable/satellite service provider for further assistance.

If you are using a coaxial connection directly from the wall to the television, ensure the cable is tightly and securely screwed into both the TV and the wall. You will also need to ensure the television is tuned to channel 3 or 4 to receive the stations.

Perform a Channel Scan

A channel scan is necessary when using antenna or basic cable from the wall. When a cable/satellite box is used, the TV’s tuner is not in use and will not locate any channels. Be sure the antenna or cable is connected directly to the back of the television.

Press the Home or Menu button on the remote

Select Setup

Select Channel

Select Auto Tuning

Select Start

Note: It is important to allow the device to completely scan to 100%. If the device is not allowed to search for all available stations, some could be missing from the channel list

Adjust the antenna

Rooftop Antenna

If there is a way to make any adjustments to the antenna, please try to rotate or adjust it slightly.

Indoor Antenna

Try moving the antenna near a window or to a slightly higher place than it currently resides at.

If moving the antenna near a window is impossible, try adjusting it slightly in a different direction.

Standard Cable from the wall

There aren’t any adjustments that can be made to get the stations to appear when using cable. Check other televisions in the home to see if the channel is available. If so, there may be a problem with the TV. If not, you will need to contact the cable service provider to see if there is a problem with that particular channel.

Check other devices

If you are using a cable connection, check another TV in the home to see if the cable channels are available.

If so, there may be a problem with the tuner of the TV and will require a service call.

If not, contact the service provider to see if there is a problem with the cable subscription.

If you are using an antenna connection, adjust the antenna and then perform another auto scan.

If channels are then found, troubleshooting is complete.

If no channels are found, you may need to try a signal booster or antenna amplifier.

Depending on the distance between your home and the broadcasting station you may also need to purchase a stronger antenna.

Aug 20, 2018  This video shows you how to re-tune a Samsung TV using the auto-tune function. The method shown is for tuning in TV aerial signals for Freeview but the same technqiue can be used for tuning in. I've just tried to tune in a new Samsung TV in a room on the ground floor of my house but it's not picking up any BBC channels at all, radio or TV. HD channels seem to be missing as well. I'm in Edinburgh and the BBC channels should be on 27 and the HD ones on 21.

in Freeview#1
Sister has just moved into a new house with Taylor Wimpey.
She's got a Samsung UE40F6200 Smart LED TV.
She has a standard terrestrial aerial into the TV, length of aerial cable from wall to TV approx 2m.
The only other appliances connected to the TV are a DVD player via HDMI (plugged into HDMI 1 socket) and USB hard disk box (connected to USB socket).
TV initially tuned in ok; however when the DVD is switched on, it seems to 'knock' the tuned channels off - all the channels disappear. So she has to go back through the autotune process each time the DVD is used.
I've tried alternating the HDMI socket for the DVD from HDMI 1 to 2 to 3 and this doesn't fix the issue.
Just autotuned the channels again and it's only brought up 9 channels which makes me think it may be a signal strength issue; however not clear if there is a known problem with this model of TV and/or there's a workaround.
Samsung tv auto tuning not finding channels

Comments

Samsung Smart Tv Auto Tuning Not Finding Channels

Samsung Smart Tv Auto Tuning Not Finding Channels Free

Samsung Smart Tv Not Connecting To Internet

  • #2
    Define channels disappear. Do you mean that when you call up the EPG or a channel list that it is completely empty with noting listed at all or that when you select a channel there is no picture and sound even though the channel name still appears in the list/EPG?
    There is absolutely no reason why using the HDMI should wipe the tuning memory. However using poorly screened HDMI and especially aerial cables can be a problem if the two are in close proximity. There can be interference between the two cables that can affect reception of Freeview.
    The cure is to use good quality cables and keep them separated from each other as much as possible.
    Also if the tuning memory was not wiped (ie the channels were still listed) you should not have retuned until you had eliminated every other possible cause of the problem.
    So first thing I would do is get a good quality well screened aerial cable and try that. Unplug the HDMI lead to avoid any possibility that it is causing interference. See if a retune now restores the channels. If it does DO NOT retune again!
    If the tuning memory is getting wiped then that implies the TV is faulty as it should not be happening.
    Unless of course it's not something silly like the TV is being switched to analogue mode which of course would show no channels.
  • #3
    By 'channels disappearing' we mean that the channels that are stored by the TV get wiped ie there are no channels in the EPG.
    We've tried a different TV and exactly the same thing happened - all stored channels get wiped from the EPG the minute the DVD player is switched on and the TV switches from Digital TV mode to HDMI DVD mode.
    Which means it must be one of the following?
    Aerial cable
    HDMI cable
    DVD player
    We're going to test all 3 of these individually/independently by swapping with other aerial/HDMI cables and another DVD player.
    Still odd though that two TV's are having their stored EPG channels completely wiped the minute the DVD player comes on.
  • #4
    There is no reason why that should be happening. There is no mechanism I can think of that would explain this.
    It would be very unusual for two TVs to show the exact same fault, though by no means impossible. Though it would be less likely if the two TVs are different makes and models.
    Are you absolutely certain that the TV is switching back to the digital tuner once the DVD is finished with? When switched to HDMI input it is entirely possible that you will get nothing showing in the EPG. Though on my LG telly I get a warning message to say that the EPG/channel list is only available in TV mode.
    Or it is switching back to the analogue tuner for whatever reason. Which again would show nothing.
  • #5
    Looks like HDMI cable. When we put DVD on and then back off, programmes stored are wiped.
    However, then taking the HDMI cable from the DVD out of the TV input connection, the channels reappear.
    How odd.
    Will get new HDMI cable and hopefully the problem will be solved.
  • #6
    Will get new HDMI cable and hopefully the problem will be solved.
    Either buy it online so that if it turns out not to be the problem you can return it, no questions asked, or get one in Poundland on the basis that it's cheap and you have hardly anything to lose. All those I have bought have been from Poundland and I have had no trouble at all with them.
  • #7
    Consider replacing the cheap thin coax fly-lead with a proper hand-made double-screened version; as well as keeping the aerial cable as far from the hdmi cables as you can.
    Cross-interference between the two is not unusual, but down to poor cable screening and/or proximity in 99/100 cases.
  • #8
    I have experienced similar once before, the Hdmi cable effecting freeview reception when the aerial and hdmi cords were touching. But in my example, I replaced the aerial cord and that also fixed the problem.
  • #9
    Looks like HDMI cable. When we put DVD on and then back off, programmes stored are wiped.
    However, then taking the HDMI cable from the DVD out of the TV input connection, the channels reappear.
    How odd.
    Will get new HDMI cable and hopefully the problem will be solved.
    Changing the cable probably won't make any difference.
    If there are no channels listed when the DVD is on and then they re-appear when the HDMI lead is removed then the channels are not being wiped. otherwise they would not re-appear unless you re-tuned.
    As I posted above the reason is possibly that the TV is simply not switching back to the tuner from the HDMI input.Yanking the HDMI lead out kicks the telly into switching back.
    There is probably a Source or Input button on the TV remote control, might have an icon of a square with an arrow across one edge pointing into the square. I would bet that if you press that a list of possible sources will appear and it says the TV is switched to the HDMI input. I would bet that if you changed it manually back to the tuner that the TV channels will re-appear.
    You could try turning HDMI control off (different manufacturers call it different things) but that probably means having to change input manually all the time depending on what you want to watch.